Cookie Policy

Introduction

Our websites, stylusx.com and our support site support.stylusx.com (hereinafter: "the website"), use cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

Cookies

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.

Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Placed cookies

• ComplianzFunctional
• TranslatePressFunctional
• WordPressFunctional
• LiteSpeed CacheFunctional
• ElementorFunctional
• StylusX DocumentationFunctional
• Google AnalyticsStatistics
• Microsoft ClarityStatistics
• Google reCAPTCHAMarketing

Functional – always active

• Complianz (cmplz_banner-status, cmplz_consented_services, cmplz_policy_id, cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing) – saves your cookie choice for stylusx.com and support.stylusx.com. Expiry: 365 days.
• TranslatePress (trp_language) – remembers the language you chose on stylusx.com.
• WordPress (wordpress_logged_in_*, wordpress_sec_*, wp-settings-*) – only set for logged-in administrators.
• LiteSpeed Cache (_lscache_vary) – serves the right cached version of a page. Expiry: session.
• Elementor (local storage) – keeps page elements working correctly. Stored in your browser only.
• StylusX Documentation (sx-doc-seen, local storage) – remembers which help articles you have opened on support.stylusx.com. Stored in your browser only and never sent to us.

Statistics – only with your consent

• Google Analytics (_ga, _ga_*) – helps us understand how visitors use stylusx.com. Provider: Google Ireland Limited. Expiry: up to 2 years.
• Microsoft Clarity (_clck, _clsk, CLID) – heatmaps and anonymised session recordings on stylusx.com. Provider: Microsoft Ireland Operations Limited. Expiry: _clsk 1 day, _clck and CLID up to 1 year.

Marketing – only with your consent

• Google reCAPTCHA (_GRECAPTCHA) – protects the contact and problem report forms on support.stylusx.com from spam. Provider: Google Ireland Limited. Expiry: up to 6 months. Loads only after you allow the “Marketing” category, or click the notice in the form.

Without cookies

• Burst Statistics – counts visits on stylusx.com and support.stylusx.com in cookieless mode. Nothing is stored on your device.
• Price display – stylusx.com asks ipwho.is or ipapi.co for your country to show a local price. No cookie is set. See our Privacy Policy.
• Fonts – all fonts are loaded from our own servers, not from Google.

We do not use advertising cookies. The only service in the “Marketing” category is Google reCAPTCHA, which we use for spam protection.

Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

Your choice applies to both stylusx.com and support.stylusx.com, so you only need to make it once. You can change it at any time with the “Manage consent” button.

Manage your consent settings

• FunctionalAlways active
• Statistics
• Marketing

Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details: